Privacy Policy

1. Scope

This policy covers personal data we collect through this website and during the course of our consulting work. It does not cover third-party sites we link to, which have their own policies.

2. Information we collect

When you use our contact form we collect the details you provide: your name, work email, company, phone number, the topic you select, and your message.

We also collect basic technical data such as your device type, browser, and pages viewed, to keep the site secure and understand how it is used.

3. How we use your information

We use your details to reply to your enquiry, scope possible work, and stay in touch about an engagement you have asked about. We use technical data to operate, secure, and improve the site. We do not sell your personal data.

4. Consent and legal basis

We process your contact details on the basis of your request to hear from us. You can withdraw consent at any time by writing to us, and we will stop using your data for that purpose.

5. Cookies and analytics

The site may use a small number of cookies and privacy-respecting analytics to measure traffic and keep sessions working. You can block cookies in your browser settings, though some features may then behave differently.

6. How we share information

We share data only with service providers who help us run the site and our operations, and only as needed. We may also disclose information where the law requires it. Any provider we use is bound to protect your data.

7. Data retention

We keep enquiry data only as long as needed to respond and, where relevant, to manage a resulting engagement. After that we delete or anonymise it, unless we must keep it to meet a legal duty.

8. Security

We apply reasonable technical and organisational measures to protect your data against loss, misuse, and unauthorised access. No method of transmission is completely secure, so we cannot promise absolute security.

9. Your rights

Under the DPDP Act you may ask to access, correct, or erase your personal data, and you may raise a grievance about how we handle it. To exercise these rights, write to the contact below and we will respond within a reasonable time.

10. Children

This site is intended for business users and is not directed at children. We do not knowingly collect personal data from children.

11. Changes to this policy

We may update this policy as our practices or the law change. The effective date above shows the latest version. We encourage you to review it from time to time.

12. Contact and grievance

For privacy questions or to raise a grievance, write to contact@bigexpertlab.com or reach us at our Delhi headquarters: 94/9 1st Floor, Kishangarh, Vasant Kunj, South Delhi 110070.